SHIPPING

1. Shipping prices

Prices at the time of the order shall apply. All prices are quoted in Euro inclusive of value added tax (VAT) and exclusive of shipping and handling charges.

2. Delivery and handling charges

Unless otherwise expressly agreed, the following shipping and handling charges shall apply:

Delivery within Germany (incl. tracking): EUR 6,49

Delivery within European Union (no tracking): EUR 8,89
Delivery within European Union (incl. tracking): EUR 11,39

Delivery rest of Europe and World (no tracking): EUR 15,89
Delivery rest of Europe and World (incl. tracking): EUR 19,89

Deliveries to non-EU countries may be subject to local customs regulations. Any additional charges shall be borne by the purchaser.

Please understand that we cannot replace goods that were shipped without tracking and that did not arrive.

3. Delivery

The goods shall be delivered to the address provided by you. TAU reserves the right to choose the method of transportation as well as possible part deliveries, if such action does not unreasonably affect the customer. In case the customer stated an incorrect, incomplete or imprecise delivery address, the customer alone shall bear all additional costs arising therefrom.

In the event TAU fails to deliver items in compliance with the contract, the customer may set a grace period of two weeks for delivery; otherwise the customer shall not be entitled to rescind the contract. The customer shall only be entitled to claim compensation for damages TAU acts grossly negligently or intentionally. In the event that a product is not available TAU shall be entitled to cancel an order in which case the customer shall be informed immediately about the fact, that the ordered product is not available. The purchase price will be refunded immediately, if already paid.

TAU does not replace goods that were shipped without tracking and that did not arrive.